About Us
Our Mission and Our Team
Our mission is to become one of most progressive, customer-focused trucking companies to revolutionize and exceed the current industry expectations. We want to be the go-to company for customers looking for reliable transportation, excellent customer service to best meet our customers’ needs, all while offering the most cost-effective solutions.
We understand that our business will only be successful if our customers are satisfied with our services, and we heavily focus on management on the best practices to go above and beyond standard industry expectations. By fostering strong business relationships by making sure all your cargo needs are met and efficiently taking care of while being transparent in our communications and pricing, we aspire to maintain the highest standards of customer loyalty and trust.
Our team works closely together to bring efficiency, safety, and our customers the services they deserve from our company. Using the combined experience of over 30+ years, we have been changing the way the trucking experience for our customers for 7 years and counting! Our team has a mix of experienced dispatchers and back-office workers as well as upper management and owners that have been drivers themselves and know all the ins and outs of the industry on the front lines. We are combining that to make sure we really do have you completely covered to build partnerships based on trust and our business’ integrity.
Fun Facts About Us!
Here are some fun facts about us!
- Both the president and co-owner started out as truck drivers, which is why they focus on providing such quality services to customers and receivers!
- We love good humor and memes in emails from our customers! It helps to break the ice and build more of a personal connection.
- Yes, we do watch the replies when people forget to BCC contacts for quotes. And yes, it is hilarious but also, please remember to BCC companies when needing quotes!
Our Companies Story
Established in 2016, HaulPlus Logistics has grown from a very small company with 2-4 trucks, to a growing company of 20+ trucks in 2022-2023. We are based out of the Pacific Northwest, specifically Kent, WA and have been expanding our services to include not only serving the PNW, but certain East Coast terminals as well.
Our president and co-owner started as truck drivers which have given the company a unique advantage as they have direct knowledge of how the ports in the PNW work, as well as the hours it takes to drive to locations, to wait at terminals, and hours of service to ensure no laws are broken but also to make sure we are efficient in delivery to avoid any excess charges.
Our dispatch manager has been in the industry for almost 10 years, and our customer relations specialist has been in the industry for both relations and dispatching for 15+ years. With the combined experience of them both, dispatch and customer service has been able to run as efficiently as possible to catch issues before it slows down operations, keep customers informed of all changes and charges that they need to be aware of, and even in providing training and council to the team to ensure the safety of every single move meets our standards.
Meet Our Leaders
Varinder Singh: President
Our fearless leader has risen from years of being a driver to starting HaulPlus Logistics with his knowledge and expertise. Not alone of course, but our president does work in the background to ensure our trucks keep running and our company keeps going. He also works with our teams to make sure that they all perform to the standards he wants HaulPlus to maintain, all while maintaining a friendly and approachable demeanor. With his guidance and his co-owners help, HaulPlus has become a company he can be proud of.
Jasmeet Dhaliwal: Co-Owner and Manager
As the co-owner and overall manager with experience as a driver himself, he has been able to guide the teams in a unique way to provide the best service for both our drivers and customers due to his personal experiences. Working closely with all our team members, he ensures that everyone has the proper training, everything is correctly done before sending to a customer, and that all customers, team members, and drivers are all on the same page. A hard job, but one that is highly appreciated!
Meet Our Team Leaders
Stacy Robinson: Dispatch Manager
Our dispatch manager has many years in dealing directly with OTR dispatching and transloading coordination to ensure all freight is handled in a correct and efficient manner. With her sharp mind, she easily manages the details of each shipment to not miss anything while maintaining the big picture of our dispatch team to make sure all freight is handled.
Taylar Fernandini: Customer Relations
The customer relations specialist has multiple years in the industry as both customer related services and as a dispatcher which helps give the company an edge when needing advice and guidance at any time. With a passion for the industry, our specialist strives to give each and every customer the time and service they deserve to ensure all needs are met and our customers content.